Purpose and lawfulness
Personal information must have a defined purpose and an appropriate lawful basis.
Privacy & data protection
Use only what is necessary. Explain why. Protect it throughout.
We design services around lawful, fair, transparent and secure handling of personal information, with enhanced care for children, families, safeguarding information and special-category data.
Our principles
Privacy is designed in from the start.
Data minimisation
We collect and use only the information reasonably required for the service or obligation.
Children’s best interests
Age, capacity, vulnerability, SEND and safeguarding considerations shape our controls.
Security and accountability
Access, sharing, retention and disposal are controlled and supported by records of responsibility.
Artificial intelligence and personal data
Personal, safeguarding or confidential information must not be entered into unapproved public AI tools. Higher-risk uses require risk assessment, privacy review and meaningful human oversight. Significant decisions must not rely solely on automated processing.
Your information rights
Depending on the circumstances and applicable law, rights may include being informed, access, correction, erasure, restriction, portability, objection and safeguards concerning automated decision-making. We may need to verify identity before acting on a request.
Ask a privacy question or make a requestWebsite forms privacy notice
Enquiries, referrals and participation interest
Information submitted through our website forms is used to review and respond to your request, manage an appropriate referral pathway or contact you about the participation opportunity you selected. We ask you not to include diagnoses, safeguarding records or detailed information about a child at this first stage.
What we collect
Contact details, your role or relationship, the route selected, a brief message, accessibility preferences you choose to share and the confirmations shown on the form.
Why we use it
To respond, check fit and permission, arrange an appropriate next step, meet safeguarding responsibilities and keep an accountable record of the request.
Who can access it
Access is limited to authorised people who need the information to manage the enquiry. We do not sell form information or give supporters promotional access to children or families.
How long we keep it
Information is retained only for as long as required for the enquiry, service, safeguarding, legal or accountability purpose, following the relevant retention schedule.
Consent and choices
Where a form asks for permission, you can withdraw that permission by contacting us. Withdrawal does not affect earlier lawful use. Optional updates are separate from permission to respond to a request. Activity-specific information and consent or assent will be provided where participation involves children, young people, research, evaluation, photographs or other higher-risk processing.
Sharing and urgent safeguarding
We will not routinely share form information outside Teach Again Hub CIC. If an appropriate onward referral or partnership response requires sharing, we will explain the route and seek permission where required. Information may be used or shared without consent where the law permits or requires this to protect someone from serious harm.
Programme access, booking and payments
Access requests record the selected programme, requested access route, contact details, organisation and expected participant numbers where provided. We use this information to assess fit, availability, funded-place eligibility, accessibility and the appropriate booking or contracting route.
Do not provide bank or card information through a website form. Where payment is appropriate, we issue a unique invoice or approved secure payment route after the service, price and payer have been confirmed. Financial and transaction records are retained in line with legal, accounting and contractual requirements.
Public summary based on the approved Data Protection & UK GDPR Policy (TAH-0226). A fuller service-specific privacy notice will be provided where required.